Securus Technologies – Ensuring Professional Customer Service and Superior Products and Services

For years, the field of inmate communications and crime prevention technology didn’t saw as much advancement as it was supposed to witness. There are many companies out there that are providing products and services to the correctional sphere, but Securus Technologies offer one of the most advanced and comprehensive ranges of services to the correctional space. The company invests heavily into research and development to ensure that the firm’s products and services are superior in quality and service to the provided by the counterparts.


Having started its operations in 1986, Securus Technologies is relatively younger than many other companies in the field but has grown substantially in the last few years due to its effort to provide only the best to the correctional space. It has been able to reach out to a broad customer base in the last few years, and at present over 2,600 correctional facilities use its services and 1.2 million rely on the inmate communications services offered by Securus Technologies.


Securus Technologies in its advent to provide superior products does not forget the importance of customer service and has a separate customer service department based in the United States itself. The company does not outsource its customer service department, which helps the company to provide superior, attentive, and responsive customer service. Securus Technologies even won the Gold Stevie Award for the best customer service, which helped the company to stand out in the highly competitive market.


Securus Technologies also published a web release recently where it shared with the target audience what the law enforcement officers feel about the company by taking the comments of the officers from the letters they wrote to the company. It showcased what the law enforcement personnel feel about the services of the enterprise, and how it has helped the law enforcement agencies to bring the crime rate down substantially in the past few years using the products and services of Securus Technologies.


OSI Group’s President, David McDonald

David McDonald serves as the President and Chief Operating Officer(COO) of OSI Group, a global food distributor. According to Mr. McDonald, the team at OSI Group is in charge of the operations of the company on a large-scale basis. In addition, the company’s local management and global logistics team works closely together to ensure that the operations run smoothly.

David McDonald’s Educational Background

Mr. David McDonald holds a Bachelor’s degree in Animal Science from Iowa State University. McDonald is a board member of OSI Group and the Director of Australia’s OSI International Foods Limited. Since 2008, Mr. David McDonald OSI Group has also served as an independent director at Marfrig Global Foods S.A, a position held after Marfrig acquired operations of OSI Group in Brazil and Europe.

David McDonald Improves OSI Group’s Sustainability

OSI Group is a leading global food-processing company with a revenue of about 6 billion dollars per year. In fact, as of 2015, the company recorded 6.1 billion in terms of its asset base. According to Mr. McDonald, government regulations play a major role in the company’s day to day operations. The company’s headquarters is based in Aurora, Illinois. OSI Group has more than 50 facilities and a global workforce of almost 20,000 workers who are operational in 17 countries such as China and Europe.

OSI understands that diversifying the menu in the food industry is vital, therefore, it offers a wide selection of various food products such as fruits & vegetables, pizza, bacon, hot dogs, fish, poultry, and meat patties. For example, in 2008 when the Beijing Olympic games took place, OSI China successfully supplied 113tons of pork, beef, chicken, eggs products, as well as dehydrated onions. Over the years, OSI Group has grown to be the largest poultry producer that caters for high-end clients like McDonald’s, Starbucks, Yum, Subway, Burger King, Papa John’s, and Saizeriya.

David McDonald’s Take on The Acquisition of Baho Food

In August 2016, OSI announced that it had made an acquisition on Baho Food to focus on the expansion of the European market. Baho Food is Dutch company that focuses on food processing and preparation of deli snacks and meat. The acquisition of Baho will assist OSI Group to strategically position itself in the European market.

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