It’s hard to find a honest, dedicated communications company that you can rely on, however, Securus Technologies is a company that you can count on. The innovative communications company has been producing quality services for over 20 years. They have dedicated much of their time and efforts to ensuring that security is at the highest quality when it comes to correctional facilities and inmates. They have created a huge variety of communications services available to inmates, security officials and correctional facilities throughout the United States and Canada. They are responsible for serving approximately 3,400 correctional facilities in the region with more than one million inmates. The company was founded in 1986 and resides in Dallas, Texas. They have several offices located throughout the Unites States and offer customer service 24 hours a day, 7 days a week.
Securus Technologies takes great pride in the integrity and honesty of their company. Their security measures have made it possible for state officials to obtain important information between inmates and outside individuals as well as keep security, customer care and their technology services as their number one priority. They have been one of the leading providers in the civil and criminal justice communications and security systems. They strive to improve and provide the best public safety options possible along with the uprising of modern technology related to the experience of being incarcerated.
Securus is also known for their excellent customer service. Each customer service advisor is fully trained to provide the best technology options, individually catered to each individual. They understand how important it is to keep in touch with your loved ones, and will certainly make sure that the communication is evident as well as secure. They consistently look for ways to make the process easier for inmates, their family members, and correctional facility personnel.
For years, the field of inmate communications and crime prevention technology didn’t saw as much advancement as it was supposed to witness. There are many companies out there that are providing products and services to the correctional sphere, but Securus Technologies offer one of the most advanced and comprehensive ranges of services to the correctional space. The company invests heavily into research and development to ensure that the firm’s products and services are superior in quality and service to the provided by the counterparts.
Having started its operations in 1986, Securus Technologies is relatively younger than many other companies in the field but has grown substantially in the last few years due to its effort to provide only the best to the correctional space. It has been able to reach out to a broad customer base in the last few years, and at present over 2,600 correctional facilities use its services and 1.2 million rely on the inmate communications services offered by Securus Technologies.
Securus Technologies in its advent to provide superior products does not forget the importance of customer service and has a separate customer service department based in the United States itself. The company does not outsource its customer service department, which helps the company to provide superior, attentive, and responsive customer service. Securus Technologies even won the Gold Stevie Award for the best customer service, which helped the company to stand out in the highly competitive market.
Securus Technologies also published a web release recently where it shared with the target audience what the law enforcement officers feel about the company by taking the comments of the officers from the letters they wrote to the company. It showcased what the law enforcement personnel feel about the services of the enterprise, and how it has helped the law enforcement agencies to bring the crime rate down substantially in the past few years using the products and services of Securus Technologies.